Loan process
Step1 Application
Select a suitable mortgage product based on individual or family financial needs. Submit your mortgage application online or at the branch counter.
Step2 Documents upload
- Documents can be uploaded to the online Progress Inquiry/Upload Document platform or provide authorization through My Data.
- You can check the application progress online.
Step3 Contract signing
- On the day when the contract is signed, the specialist will help the borrower go through the account opening procedures, which will be used as an account for future allocations and payments.
- For both new and existing mortgage customers who are also qualified bank depositors, the loan agreement can be signed online (excluding documents pertaining to the perfection of the real estate mortgage/charge).
Step4 Receive funds
Before disbursing a mortgage, the bank will help the customer confirm whether the real estate is insured for residential fire and earthquake insurance. After the agent notifies the bank of the confirmed delivery time, a dedicated person will confirm the disbursement with the customer by phone on the day of disbursement.
