Personal Relief Package

• Payment date: The monthly payment date is the corresponding date of the disbursement date. For example → If the loan was disbursed on May 01, 2020, then the payment date will be the 1st of each month, or the following business day if the 1st falls on a holiday.
• Payment Method: The amount payable will be automatically debited from the account (including the other bank accounts).

  ※ Note:

  • There is a 6-month grace period for the labor relief loan. You must begin to repay the principal from the 7 month, and begin to repay the principal plus interest from the 13 month.
  • E.SUN Mobile Banking Login: Select functions menu > Loan > Loan management, to check information on loans. You can also set up loan payment reminders to receive a reminder three days before the payment date every month!

• The 1-6 months: This is the grace period and the interest is subsidized by the government, so you won't make any payments.
• The 7-12 months: You will need to repay the principal at approximately NT$3,333 each month.
• The 13-36 months: You will need to repay the principal plus interest at approximately NT$3,398 each month.

※ Note: The monthly payment will vary with the payment status and interest rate. Please make payments according to the notification from the Bank.

You can set notifications on E.SUN Mobile Banking App: Login and then select the side menu > Settings > Loan payment notification. After completing settings, you will receive a payment reminder 3 days before the payment deadline. A payment failure notification will be sent as the debit payment fails.

• Before you borrow: Calculate the monthly payment each month by using the calculator.
• After you borrow:
  • The Bank will send a payment reminder to you, and it will inform you of the loan information.
  • E.SUN Mobile Banking App: Log in > Side menu > Loan > Loan management functions. You can check the payment amount and payment date at any time.
  • For depositors: You could set up notifications on LINE to remind you of the payment each month.

There is no contract period for this loan, so you can make payments or pay off the loan at any time without any penalties.

You can pay off your labor relief loan at any time without any penalties.

• Prepayment: Please call our loan center at (02) 8512-1313#2 to check the account. Then pay off the loan in the Bank or transfer the payment from another bank (Service hours: 09:00-17:30, Monday-Friday).
• Principal repayment:
  • Through interbank remittance

  Account No.: Loan Account

  Name: Your name

  Beneficiary bank: E.SUN Bank Business Department

  Note: Principal repayment plus ID number

  ※ Log in to the Mobile Banking App: Select the functions menu > Loan > Loan management.

  • Counter application.

You must repay your loan on time as overdue payments will have an impact.

According to the notice announced by the Ministry of Labor "The tenor of this loan is three years. It may be extended to meet borrowe's needs." However, a grace period has already been provided in the first six months, as a result, the applications for a grace period won't be accepted.

※ Example: If customer A requests the payment extension due to the pandemic, the repayment method will be adjusted from "The grace period falls on the 1-6 months and equal payment falls on the 7-36 months" to "The grace period falls on the 1-6 months and equal payment falls on the 7-42 months."