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Loan Management Center

E.SUN has provided customers looking to pay back their loans with a dedicated loan repayment program in order to make the process less stressful.

Service description

In order to help out customers looking to pay back their loans, E.SUN Commercial Bank (hereinafter referred to as the Bank) has provided its customers with a dedicated loan repayment program. If, due to any special circumstances (such as if you: became unemployed, have an unstable source of income, have suffered a major illness, come from an economically disadvantaged family background, became incarcerated, or due to any other major incidents) you face difficulties in making your loan payments, we would be happy to discuss potential payment arrangements for you as long as you are willing to come to us for help. You can apply for our dedicated loan repayment program by providing the necessary documents, helping you to proactively resolve your financial difficulties.

Loan negotiation program

Pre-negotiations under the Statute for Consumer Debt Clearance.

Application credentials

If you face difficulties making loan payments due to special circumstances (such as if you: became unemployed, have an unstable source of income, have suffered a major illness, come from an economically disadvantaged family background, became incarcerated, or due to any other major incidents), and meet the following conditions:

  • You have not previously participated in any loan pre-negotiations, or any failed loan negotiations through programs hosted by the Bankers Association of the Republic of China.
  • You are a natural person who has not engaged in any business activities in the past 5 years, or has only engaged in small-scale business activities with business revenues averaging less than NT$200,000 per month.
  • You have outstanding loans owed to a financial institution.

Applicant

Customers who have a credit card at the Bank, or have taken out loans from the Bank.

Application documents

  • Pre-negotiation Form.
  • Front and back photocopy of national ID card.
  • Applicant wealth and income declaration.
  • List of Creditors (Including a list of financial institution creditors provided by the Joint Credit Information Center and a list of any other creditors prepared by the applicant).
  • A list of personal assets as of the past 1 month and an income tax assessment for the past 2 years, both issued by the National Tax Bureau.
  • Proof of salary for the last 3 months (original pay slip or photocopy of account passbook with salary transactions displayed).
  • Original proof of labor insurance coverage documents if you are covered by national labor insurance (request from your local labor insurance bureau office). Those not covered by labor insurance are not required to provide these documents.

Notes