Service description
In order to help out customers looking to pay back their loans, E.SUN Commercial Bank (hereinafter referred to as the Bank) has provided its customers with a dedicated loan repayment program. If, due to any special circumstances (such as if you: became unemployed, have an unstable source of income, have suffered a major illness, come from an economically disadvantaged family background, became incarcerated, or due to any other major incidents) you face difficulties in making your loan payments, we would be happy to discuss potential payment arrangements for you as long as you are willing to come to us for help. You can apply for our dedicated loan repayment program by providing the necessary documents, helping you to proactively resolve your financial difficulties.
Loan negotiation program
Pre-negotiations under the Statute for Consumer Debt Clearance.
Application credentials
If you face difficulties making loan payments due to special circumstances (such as if you: became unemployed, have an unstable source of income, have suffered a major illness, come from an economically disadvantaged family background, became incarcerated, or due to any other major incidents), and meet the following conditions:
- You have not previously participated in any loan pre-negotiations, or any failed loan negotiations through programs hosted by the Bankers Association of the Republic of China.
- You are a natural person who has not engaged in any business activities in the past 5 years, or has only engaged in small-scale business activities with business revenues averaging less than NT$200,000 per month.
- You have outstanding loans owed to a financial institution.
Applicant
Customers who have a credit card at the Bank, or have taken out loans from the Bank.
