Transaction Instructions

• Offshore Fund:
  
  • NT$500 and other fees required by the fund company.
  • Franklin charges an additional 0.5% of the investment amount, capped at NT$5,000.


• Onshore Fund:
  
  • NT$50 and other fees required by the fund company.

• The Settlor agrees that the trust principal and subscription fee, or switching fee and additional switching fee of the fund company, will be debited from the account designated by the Settlor. If the amount of the debit account is insufficient, the Trustee may no longer perform debit and investment, and the Settlor's transaction instructions will be deemed invalid.
• When the savings account does not have sufficient funds and a certificate of deposit is used to borrow funds or an account overdraft happens, the accrued interest shall be borne by the Settlor.
• The trust principal in TWD can be exchanged into foreign currencies to invest in onshore and offshore funds in accordance with the "E.SUN Bank General Agreement on Non-Discretionary Money Trust".
• Deduction of subscription will be made in the order of investment transaction and deduct until account balance becomes insufficient.
• Any subscription transaction made after 15:30 on each business day is over the transaction deadline of the bank, and shall be executed on the following business day despite the amount being successfully debited. For more details and information on the transaction deadline and debit time, please refer to “Transaction Hours and Debit Times”.)

• Debit from account
  
  • The Settlor agrees that the trust principal and subscription fee, or switching fee and additional switching fee of the fund company, will be debited from the account designated by the Settlor. Deposit on the business day before the deduction. If the amount is insufficient, the Trustee may no longer perform debit and investment, and the Settlor's transaction instructions will be deemed invalid.
  • When the savings account does not have sufficient funds and a certificate of deposit is used to borrow funds or an account overdraft happens, the accrued interest shall be borne by the Settlor.
  • If the Settlor of the dollar cost averaging did not submit an application to suspend deductions, and debits failed for six consecutive times due to insufficient balance, the Trustee will suspend further debits for investment. The Settlor must submit an application to resume debits if the Settlor intends to continue payments for investment. The Settlor must submit an application for redemption if the Settlor intends to redeem the trust assets.
  • Debit rules for dollar cost/value averaging investment with the same Trust Serial No.:
    
    • The debit date shall be postponed to the next business day if it falls on a holiday. If the next business day is also a debit day, only one debit will be made and only single debit amount will be debited. However, the payment must still be deposited in the account within the designated period.
    • If there is no such debit date in the current month, the system will automatically take the last calendar day of the month as the debit date. The debit date shall be postponed to the next business day if it falls on a holiday. If the next business day is also a debit day, only one debit will be made and only single debit amount will be debited. However, the payment must still be deposited in the account within the designated period.


• Credit card payment (only for dollar cost averaging investment)
  
  • Can only be made with the Settlor’s personal credit card at the Bank (excluding virtual cards).
  • The cardholder (Settlor) authorizes the Bank (Trustee) to debit the trust principal and fees according to the Agreement. The Trustee will directly deduct the amount by the Settlor’s credit card on the debit date designated by the Settlor each month (or on the following business day if the debit date falls on a holiday).
  • Debit amount shall not exceed the credit card’s credit limit. Fund expenses shall be added in full to the minimum credit card payment required for the period that they are incurred, and cannot be put onto the credit card’s revolving credit.
  • If the agreed amount exceed the credit card’s credit limit, or if the credit card has been changed, upgraded, transferred, expired, reported missing and re-issued, or destroyed and re-issued, a new credit card or another credit card at the Bank shall be debited instead. If the new credit card could not be issued in time which results in a failure of deduction and subscription, the Settlor may not propose any objections. The Trustee reserves the right to approve or deny the use of credit card payments.
  • If the Settlor has designated the transaction of dollar cost averaging investment to be paid by credit card, the debit method cannot later be changed to debit amount from a demand deposit account.
  • Redemption payment and dividends can only be paid into the Settlor’s personal savings account.
  • For each credit card payment, the Trustee shall verify that the cardholder (Settlor) has the proper authority to make this payment (including verifying that the credit card has sufficient credit limit). The debit date shall be postponed to the next business day if it falls on a holiday. However, in the event that a computer connection problem or a force majeure prevents deduction from taking place on the designated date, the Settlor agrees to postpone the transaction until the force majeure has been eliminated.
  • If the Settlor of the dollar cost averaging did not submit an application to suspend deductions, and debits failed for six consecutive times due to insufficient balance, the Trustee will suspend further debits for investment. The Settlor must submit an application to resume debits if the Settlor intends to continue payments for investment. The Settlor must submit an application for redemption if the Settlor intends to redeem the trust assets.
  • All matters related to the use of a credit card to make dollar cost averaging investments shall be governed by the Trustee’s announced credit card rules. The Trustee reserves the right to amend, suspend, or terminate any part of this service.


• The trust principal in TWD can be exchanged into foreign currencies to invest in onshore and offshore funds in accordance with the "E.SUN Bank General Agreement on Non-Discretionary Money Trust".
• If the account or credit card designated by the Settlor has insufficient amount or credit limit to pay for all investment transactions made, which includes paying for the trust principal and for any related investment fees, payments shall be made prioritizing investment orders based on the order that they are made.

Dollar cost averaging investment

• Any modification of the trust principal, debit dates, debit account, suspensions, or restorations shall become effective on the debit date if the modification has been completed during the business hours of the business day before the debit date or before the Bank deals with data. If not, the modification shall be applied on the next debit date.
• After the Settlor has requested a suspension of debits, the Settlor must submit an application to resume debits if the Settlor intends to continue payments for investment. The Settlor must submit an application for redemption if the Settlor intends to redeem the trust assets.

Value averaging investment

• Any modification of the trust principal, debit dates, debit account, suspensions, or restorations shall become effective on the debit date if the modification has been completed during the business hours of two business days before the debit date or before the Bank deals with data. If not, the modification shall be applied on the next debit date.
• After the Settlor has requested a suspension of debits, the Settlor must submit an application to resume debits if the Settlor intends to continue payments for investment. The Settlor must submit an application for redemption if the Settlor intends to redeem the trust assets.

• Limited to new subscription of the dollar cost averaging.
• Limited to subscription at the counter and online, and remaining transaction methods shall be according to current regulations. However, the program is not applicable to payments via credit card.
• The Program is applicable to non-discretionary money trust investments in onshore/offshore funds (TWD and foreign currency denominated trusts), excluding ETF, domestic monetary market funds, and back-end load funds.。
• It cannot change to a general dollar cost averaging or other programs after participating in this program.
• The "Dollar Cost Program" only accepts the transactions of "full switching", "full redemption", and "partial redemption", and does not accept "partial switching".
• The amount debited under the "Dollar Cost Program" may increase or decrease at any time, but the discount on subscription fees is determined based on the actual amount debited for each investing fund. The debit date is also subject to change, and the total number of debits is accumulated under the same Trust serial no.; the number of debits under different trust numbers cannot be consolidated.
• After completing a full switching transaction, the applicable fee rate of the Trust serial no. will be determined based on actual debit funds after switching.
• This program offers investors preferential subscription fees for mid-term to long-term dollar cost averaging subscriptions; however, if transaction redeemed (full redemption or partial redemption) without certain number of successful debits, a redemption fee determined according to the fund and the total number of debits accumulated under the same Trust Serial No. will be deducted from the redemption amount.
• The Trustee reserves the right to modify, change, and terminate this discount, but will not retroactively apply to successful debit applications.

• If there are units in transit, the Bank cannot accept applications to switch all units. The actual stock of Settlor’s holdings shall be based on the Bank’s records.
• Partial switching agreement:
  Based on the original trust principal, the Settlor may apply for partial switching when the trust principal reaches NT$6,000 or more (or the equivalent of US$200 or more for OBU accounts). However, the trust principal switched may not be less than NT$3,000 (or the equivalent of US$100 for OBU accounts), and the trust principal remaining after switching may not be less than NT$3,000 (or the equivalent of US$100 for OBU accounts). For more details on the regulation of partial switching for each currency type, please refer to the Attached Table 5 of “Transaction Fees and Regulations”.
• During the process of fund switching, the transaction between different currencies is based on the exchange rate set by domestic/overseas fund company or relevant issuer; however, onshore funds do not accept the switching between funds denominated in different currencies.
• If the switching is a short-swing trading of the onshore or offshore fund, then the fund company will collect an additional short-swing trading fee, and deduct the fee from the switching amount. If the fund company finds and determines that the Settlor has engaged in short-swing trading, then the fund company has the right to restrict the Settlor's account from any subscriptions or switching. Please refer to the for each fund company’s rules on short-swing trading. For regulations of short-swing trading by each fund company, please refer to "Regulations for fund short-swing trading" on our website.
• After the dollar cost/value averaging investment is full switching, investment amount will be debited from the switch-in fund after the transaction. For partial switching, investment amount will be debited from the previous fund.

• Applied net asset value date of redemption for onshore and offshore funds shall be based on each fund company’s regulation (dates shall be pushed to the following trading day if they fall on a day when the market is closed). The exchange rate for the redemption of TWD trust shall be based on the published bid exchange rate of the Trustee at the time the payment from the domestic/overseas fund company or relevant issuer is received.
• If there are units in transit, the Bank cannot accept applications to redeem all units. The actual stock of Settlor’s holdings shall be based on the Bank’s records.
• Partial redemption agreement:
  Based on the original trust principal, the Settlor may apply for partial redemption when the trust principal reaches NT$6,000 or more (or the equivalent of US$200 or more for OBU accounts). However, the trust principal redeemed may not be less than NT$3,000 (or the equivalent of US$100 for OBU accounts), and the trust principal remaining after redemption may not be less than NT$3,000 (or the equivalent of US$100 for OBU accounts). For more details on the regulation of partial redemption for each currency type, please refer to the Attached Table 5 of “Transaction Fees and Regulations”.
• After the investment is full redemption, the trust agreement shall be deemed as having been terminated. However, if the dollar cost averaging investment has been chosen to continue making debit payments after full redemption, the original trust agreement shall continue to stay in effect.
• For dollar cost averaging investment, the Settlor can choose stop or continue making debit after full redemption.
• Redemption payment date: Generally 2 to 10 business days for offshore mutual funds, 3 to 10 business days for onshore mutual funds; products under special circumstances are subject to the regulations of the fund company or relevant issuer.
• After the Bank receives the redemption payment, it will deduct the trust management fee, (income tax) and other expenses from the payment, and the remaining payment will be transferred directly to the personal deposit account designated by the Settlor. If the account cannot accept payment, the payment shall be placed under the Bank’s custody. The Bank shall not pay interest of the payment for the period between the date of redemption or settlement and the date of the payment returned or under the Bank’s custody.
• Except for foreign exchange trust, trust assets received/paid and their principals and gains returned are all in TWD.
• If the redemption is a short-swing trading of the onshore or offshore fund, then the fund company will collect an additional short-swing trading fee, and deduct the fee from the redemption amount. If the fund company finds and determines that the Settlor has engaged in short-swing trading, then the fund company has the right to restrict the Settlor's account from any subscriptions or switching. Please refer to the for each fund company’s rules on short-swing trading. For regulations of short-swing trading by each fund company, please refer to "Regulations for fund short-swing trading" on our website.

• Switching applications limited to other back-end load funds of the same fund company, and only applications to switch all fund units will be accepted.
• Only applications to switch all fund units will be accepted. Part of fund series can accept partial redemption, however, redemption of back-end load funds may only be handled at the counter, on Wealth Management Express, or E.SUN eBanking
• For the minimum subscription amount for each currency type, fund series that allows partial redemption, and the minimum trust principal, please refer to Attached Table 3 and Attached Table 4 of “Transaction Fees and Regulations”. For the maximum investment amount, please refer to the agreements of each fund.
• Apart from switching fees payable to the Trustee, the fund company will not collect or deduct additional switching fees. However, if the Settlor has held Allianz Class N or C shares for three full years, switching fees will be collected or deducted according to the fund's latest prospectus.
• The Trustee for an offshore fund collects a switching fee of NT$500(or US$15 for OBU accounts) for each switching by the Settlor. The Trustee for an onshore fund collects a switching fee of NT$50(or US$2 for OBU accounts) for each switching by the Trustee.
• During switching of offshore funds, the exchange between different currencies is based on the exchange rate set by domestic/overseas fund company or relevant issuer; onshore funds do not accept switching between funds denominated in different currencies.
• The Settlor is aware that the number of switching within a certain period of time will be limited when investing in some back-end load funds (e.g. AllianceBernstein), and is willing to abide by the regulations of the fund company.
• When redeeming a back-end load fund with the same Trust Serial No., CDSC (Contingent Deferred Sales Charge) may be incurred based on the investment period. CDSC is calculated by multiplying the market price at the time of redemption or the trust principal, whichever is lower, by the applicable fee rate. For Jupiter Class B Shares, it is calculated by multiplying the trust principal by the applicable fee rate. For Nomura (Ireland) Class B Shares, JPMorgan Class F Shares, BNP Paribas Class B Shares, and PIMCO B Shares, it is calculated by multiplying the market price at the time of redemption by the applicable fee rate. CDSC is deducted from the redemption amount by the fund company, and the correct amount will be calculated and collected by the fund company.
• The Settlor may need to bear distribution fees for back-end load funds. Distribution fees are specified in the fund's prospectus, and not an additional fee collected by the Trustee. Distribution fees are directly deducted by the fund company from the fund's net asset value each day, and will reflect on the fund's net asset value each day. Hence, the dividend payout ratio and net asset value of back-end load funds are usually lower than front-end load funds. Distribution fee reflects on the fund's net asset value and information on its approximate percentage can refer to the terms and conditions of each transaction channel. For information on the latest fee rates, please see the fund company's investor information summary or prospectus for details.
• Back-end load funds have rules that holdings for a period of time will be automatically transferred to the same class of front-end load funds. Please see the Bank’s website and the prospectus for details.
• If the fund company finds and determines that the Settlor has engaged in short-swing trading, then the fund company has the right to restrict the Settlor's account from any subscriptions or switching. If the switching or redemption is a short-swing trading of the onshore or offshore fund, then the fund company will collect an additional short-swing trading fee, and deduct the fee from the switching or redemption amount. Please refer to the for each fund company’s rules on short-swing trading. For regulations of short-swing trading by each fund company, please refer to "Regulations for fund short-swing trading" on our website.
• For matters not covered by the rules on back-end load funds provided above, please refer to the general rules on front-end load funds or the terms and conditions of each transaction channel.

• After the Bank receives investment incomes and dividends from the fund company or relevant issuer, it shall allocate the amount based on the ownership of these trust assets that the Settlor has on the allocation date.
• The Bank shall first deduct any necessary taxes or fees from these proceeds before allocating them to the Settlor, if the Settlor has chosen to receive these allocations in cash. If the Settlor has chosen to reinvest the assets, these proceeds shall be allocated pursuant to the rules of the fund.
• Income received after the investment is full redemption shall be allocated as the previous method. However, if the current value of the income allocated is not enough to offset the relevant handling charges, the Trustee may enter the income separately in the books and allocate this income after the other relevant income has been received and there is enough to allocate.
• The net amount of the trust assets to be allocated to the Settlor shall be deposited into the personal account designated by the Settlor that they have with the Bank. During the allocation period, if the allocated income cannot be deposited into this designated account, these assets shall be placed under the Bank's custody. The Bank shall pay no interest on these assets for this custodian period.

• No physical fund certificates shall be created or issued for the fund transactions. Please visit one of the Bank's branch locations if you require a physical fund certificates.

• The Bank shall complete income allocation procedures after receiving confirmation from the fund company or relevant issuer. You may look up your investment profits or losses through digital channels, such as through Internet banking or the mobile banking app.
• Methods for making changes of receiving your reconciliation statement: It is required to make changes either through internet banking, or by bringing your original authorized seal to one of the Bank's branch locations.
• In order to protect your rights and interests and ensure transaction security, consolidated reconciliation statements sent via email or text message are encrypted. Please refer to the Consolidated Reconciliation Statements FAQ or access our 24-hour Smart Customer Service online if you have any questions.

• Please visit one of the Bank's branch locations with your original authorized seal to apply.

• Changing the designated debit/deposit account: This change may be completed through digital channels in some cases (for example, the debit account for dollar cost averaging investment can be changed through internet banking). In other cases, please bring your original authorized seal and national ID card to one of the Bank's branch locations to change accounts.
• Changing original authorized seal or National ID number: Please visit one of the Bank's branch locations with your original authorized seal, National ID card, and passbook to apply for changes.
• Changing correspondence address: This change may be completed through digital channels (for example, you may change your correspondence address through internet banking by using an IC ATM card). You may also bring your original authorized seal and national ID card to one of the Bank's branch locations to apply for a change.

• Any matters not covered in these Transaction Notice shall be handled pursuant to the “E.SUN Bank General Agreement on Non-Discretionary Money Trust” signed by the Settlor and the Bank, the fund prospectus, the investor information summary, and other related laws and regulations.

• Our 24-hour customer service hotline is 0800-30-1313/ (02) 2182-1313.

• The Bank's stop-loss and stop-gain setting is carried out by the Investor. The net asset value and discounted present values provided for future fund investments are for reference only. Due to the different e-mail systems between different e-mail servers, the Investor may not claim compensation from the Bank for losses resulting from unreceived or late e-mails.
• If a clearly unreasonable level of investment profit and loss occurs, the Investor may first verify the mutual fund’s net asset value and the current exchange rate, and then inquire and confirm with the Bank via phone during business hours.
• Please enter an integer for the stop-loss and stop-gain points. The largest value allowed is 999.
• The system shall notify you via email if your investment returns rise above the stop-gain point, or fall below the stop-loss point.
  For example:
  * Stop-gain point 10% Stop-loss point 5% These settings mean that a warning would be sent if investment returns are above 10% or below 5%.
  * Stop-gain point -5% Stop-loss point -10% These settings mean a warning would be sent if investment returns are above -5% or below -10%.
  * Stop-gain point -10% Stop-loss point -5% These settings conflict with each other, and cannot be set.
• “No Setting” means that you have suspended e-mail stop-loss and stop-gain services for this Trust Serial No.
• Notification method:
  
  • Setting “Daily Notification” would allow the Bank to send you daily e-mails each business day informing you that the investment returns rate has reached the setting values. These notifications would continue until you disable the notification function.
  • Setting “Only Notify Once” would allow the Bank to send you one e-mail on the business day that the investment returns rate has reached the setting values. Notifications would be disabled for that particular fund after this single notification, and you are required to reset the service in order to receive further notifications.
  • If you wish to redeem your investment after receiving a notification, please complete redemption procedures through the various investment platforms provided by the Bank.
• The system shall determine if investment returns have reached the stop-loss or stop-gain point based on the most recent net asset value each afternoon on a business day.
• In order to protect your rights and interests and ensure transaction security, the fund stop-loss and stop-gain notification letter shall be encrypted.

• Since 97/01/01, all investors who subscribe or switch in Franklin US-registered funds must sign a short-swing trading consent form of the fund before subscribing or switching in the fund. Please contact branch for handling.

Daily subscription limit for transactions via the Bank’s internet banking and mobile app:

• TWD Trust：
  

  Currency	Dollar Cost Averaging Investment	Lump Sum Investment
  TWD	300,000	20,000,000 inclusive of subscription fees

• Foreign Currency Trust：
  

  Currency	Dollar Cost Averaging Investment	Lump Sum Investment
  USD/EUR/GBP	10,000	NT$20,000,000 inclusive of subscription fees
  AUD/NZD/CAD/CHF/SGD	15,000
  SEK/HKD/CNY	75,000
  ZAR	150,000
  JPY	1,500,000

Note. There is no daily limit for the number of fund subscription transactions.