Service Features
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Your First Bank Account in Taiwan
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E.SUN Bank provides comprehensive financial services in Taiwan. Even if you do not yet have a local bank account, you can simply bring your identification documents to any E.SUN branch to apply for our account opening services.
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One-Stop Banking Service
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When opening account at the branch, our professional staff will simultaneously assist you in applying for various financial tools beyond the basic account, including FX account, credit cards, investments, FX transactions, and transfer limit upgrades.
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Banking with Your Mobile Phone
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With a one-time activation at our counter, you can handle a full range of services—including transfers, receiving funds, withdrawals, and overseas remittances—entirely via your smartphone.
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One-Stop Financial Services Guide
Step 1
Preparation & Appointments
- Online Appointments: Before visiting the branch, click here to check the required documents, read important notices, and book an appointment.
- Bilingual Staff Services: All 140 of our branches nationwide are bilingual-friendly, each equipped with English-speaking service staff ready to assist you.
Step 2
Account Services & Daily Banking
- Hassle-Free Account Opening: Enjoy fast-track service by pre-filling your application online.
- Multi-Functional Accounts: You can open both TWD and foreign currency accounts simultaneously at the counter. Once set up, your account can be used to directly purchase wealth management products such as mutual funds, overseas bonds, stocks, and ETFs.
- Debit Cards: You will receive your debit card on the exact same day you open your account.
- TWD Transfers: After an initial setup at the counter, you can self-add designated transfer accounts anytime via Internet or Mobile Banking.
- FX Services: Enjoy 24/7 online currency exchange and easily process inward remittances from abroad directly via your mobile phone.
Step 3
Convenient Digital Features
- English Interface: Both our Internet Banking and Mobile Banking apps offer a comprehensive English user interface.
- Digital Investment Services: Complete your risk assessment profile and place orders for investment products seamlessly via Internet or Mobile Banking.
- Auto-pay: Easily set up automatic payments for utility bills and credit card statements through Internet or Mobile Banking.
- Payment Code: Our Mobile Banking app supports "Taiwan Pay," allowing you to make everyday purchases using a payment QR code.
Step 4
Additional Service Applications
- Credit Cards and Credit Limits
- Flexible Proof of Income: We accept tax withholding statements, salary slips, and deposit certificates from overseas financial institutions. Click here to check the required documents
- Credit Limits: We offer favorable credit limits, granting up to 22 times your average monthly income.
- Supplementary Cards: Relatives aged 15 and above are eligible to apply for supplementary credit cards without needing to provide additional proof of income.
- Flexible ID Updates: When your ARC (Alien Resident Certificate) expires, there is no need to visit the bank. Simply download the update application form from our official website and mail it to our branches.
- Family Member Accounts: If your family members need an account, they can simply bring their primary ID (like an ARC) and a secondary ID to the branch, and either be accompanied you or bring your account information. We can help you set up each other's accounts as 'designated accounts' for both New Taiwan Dollars and foreign currency. That way, you'll be able to instantly transfer money to each other online or through the mobile app whenever you need to!
One-Stop Banking Branches
If you have any questions regarding account opening or other services, please feel free to contact our One-Stop Banking Branches.
Business Hours: Monday – Friday, 9:00 AM – 3:30 PM
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NTU Branch
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No. 1, Sec. 4, Roosevelt Rd., Daan Dist., Taipei City 106319 , Taiwan
TEL (02)2368-1313
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Neihu Branch
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No. 8, Ln. 360, Sec. 1, Neihu Rd., Neihu Dist., Taipei City 114686 , Taiwan
TEL (02)2659-1313
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Wenxin Branch
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No. 281, Sec. 4, Wenxin Rd., Beitun Dist., Taichung City 406019 , Taiwan
TEL (04)2291-1313
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Kaohsiung Branch
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No. 281, Sec. 4, Wenxin Rd., Beitun Dist., Taichung City 406019 , Taiwan
TEL (07)336-1313
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Multi-Functional Accounts
E.SUN’s Multi-Function Account supports TWD and foreign currency deposits. Open an E.SUN account to access a diverse range of products for convenient financial planning.
※ For Gold Passbook applications, please visit our branch.
How to Apply
Required Documents (please bring the original document)
- First ID Document: Employment Gold Card, ARC
- Second ID Document: Passport, Health Insurance Card, Driver’s License or Equivalent
※ To ensure you receive important notices from the bank, we require you to provide a Taiwan mailing address.
Procedures of Online Appointment for Account Opening
※ We recommend booking an appointment with our Neihu, NTU, Wenxin or Kaohsiung Branches for a comprehensive, one-stop account opening service.
Step 1
Product Selection
You can apply simultaneously for a TWD and Foreign currency account.
Step 2
ID verification
Select a regular account, schedule a branch appointment, and pre-filled the information.
Step 3
Online Appointment
Select the branch, date, and time you wish to open the account.
Step 4
Visiting E.SUN Branch
Visit the counter with required documents at the scheduled appointment time.
Credit Cards
E.SUN Credit Cards, the top choice for your everyday spending.
How to Apply
When opening an account at any E.SUN branch, you can also apply for a Debit Card or Credit Card. You can also apply for E.SUN’s credit card without E.SUN’s bank accounts. ➜ Download Credit Card Application Form NowEligibility
- Primary credit card: Adults in accordance with the relevant laws and regulations of the Republic of China.
- Supplementary card: Applicants must be 15 years of age or older while sharing a kinship with the primary cardholders.
Required Documents for Credit Card Application
- Identity documents: Photocopy of Employment Gold Card and Passport ※ Document validity must be more than 6 months.
- Please provide one of the following financial documents:
- Domestic financial documents：Financial capacity - salary slip(in the past three months), payroll transfer/demand deposit passbook(containing the pages with your account number, account activities in the past three months), Tax Withholding Certificate/income statement (in the past year), time deposit certificate or official certificate of employment(Issued by a company duly registered with the Ministry of Economic Affairs in Taiwan).
- Non-domestic financial documents：overseas official certificate of deposit(Issued by a financial institution that is a member or associate member of the International Association of Deposit Insurers).
Things you should know:
- Passport and Employment Gold Card must be valid for more than six months.
- If the validity period of the above documents mentioned above is about to expire, please notify E.SUN Bank initiatively(30 days before the expiry date) and offer the latest documents. If not, E.SUN Bank will temporarily suspend cardholder’s credit card.
- A formal certificate of employment issued by a company duly registered with the Ministry of Economic Affairs in Taiwan is required. The documents you attach and the application form will not be returned to you, regardless of whether or not your credit card application is approved.
FX Services
Experience fast and convenient E.SUN FX services via Mobile Banking, Internet Banking or by visiting our branches for professional assistance.
Features
E.SUN offers a wide range of FX services to meet all your daily currency needs.
- Multi-currency accounts
- Foreign currency cash services
- 24/7 online FX exchange & intra-bank transfers
- Cross‑border remittance
- And more powerful FX tools
※ If your ARC on file has expired and has not been updated with the Bank, you will be unable to process foreign currency transactions or use your credit card.
➜ Application for Renewal of the Resident Certificate Validity Period (For Depositor Mailing Only)Digital Services
ATM Service
24/7 financial services for quick and seamless daily transactions.
- Inter-bank Deposit
- Deposit, Withdrawal, and Transfer
- Foreign Currency Withdrawal
- Fee/Tax Payment
Mobile Banking
Banking everywhere with E.SUN Mobile Banking.
- Multiple Login Methods: Quick login by Face ID/Touch ID/Android Graphical Password or QR Code login.
- Wide bilingual coverage across core banking transactions.
- Cardless Withdrawal Service: With your phone as your ATM card, you can withdraw both NTD and FX on the go.
Download
E.SUN Mobile Banking (iOS/Android)
Investment
E.SUN Bank provides investment services for mutual funds, foreign bonds and foreign stocks/ETFs. Just follow the steps below to activate your account and start invest online!
Signing Financial Agreement
Complete General Agreement for Non-Discretionary Monetary Trust and Risk Tolerance Level Assessment
Start Invest
Loans
Personal Loan
E.SUN offers a 24/7 online application service for personal loans.
How to Apply
Eligibility
- Applicants must hold a valid bank account
- Applicants must be of legal age
Required Documents for Personal Loan
- Photocopy of both sides of your Employment Gold Card or ARC
- Proof of Income (Please provide one of the following):
- Salary account passbook, tax withholding statement, or pay slips
- Other verifiable proof of income
※ Note: Based on the individual application review, a Taiwanese guarantor may be required on a case-by-case basis.
Mortgage
Flexible terms, trusted service, and the support to build your future.
How to Apply
Requirement for Mortgage Loan Application (please bring the original document)
- Employment Gold Card or ARC with more than one year of validity
- Passport
- Proof of Income (Salary account passbook or tax withholding statement)
※ A Taiwanese guarantor is required to apply for a mortgage.
