Credit Card Cash Advance (ATM)
Product features
- Domestic/Overseas cash advance
- Withdraw cash conveniently from any ATM at any time
- Notices of overseas transactions password
Handling fees
Cash advance handling fees (depending on the designated currency in which cash advance is settled) ＝Amount of cash advance x 3.5% + (NT$100/US$3.5/¥350/€2.5)
How to apply
Before using this service, you need to complete your cash advance password first before withdraw your cash at any ATM. Please follow the steps below:
Step1. Cash advance password setting (three methods)
(1) Online setting: Please make sure your mobile phone is able to receive text messages, and prepare the information of the credit card you intend to use
(2) Internet banking setting: Log into Internet banking → Select credit card → Loan / Cash advance → Set your ATM cash advance password
(3) 24-hour chatbot: (02) 2182-1313 press 133 → Enter your mobile phone number → Receive text message → Click the URL to set your cash advance password
Step2. Cash advance withdrawal at ATM
1. Insert credit card → 2. Enter the password → 3. Select cash advance → 4. Enter the amount → 5. Complete (withdraw cash)
Cash advance location
Domestic
- E.SUN Bank's ATMs
- ATMs with the NCCNET and FISC logo (figure below)
Overseas
- ATM's with the VISA, MasterCard, and JCB logo worldwide
Counter
- Domestic: Counters of designated financial institutions that accept cash advance applications (bring your credit card and ID card)
- Overseas: Foreign member banks and the counter of designated merchants of VISA, MasterCard, and JCB that accept cash advance applications (must present passport for application)
2. Businese card, purchasing card, and cards with a specified credit limit cannot be used.
3. Domestic ATMs have a limit on the amount of a single cash advance (E.SUN Bank ATMs: NT$30,000; ATMs of other banks: NT$20,000, the limit on the amount of a single cash advance is based on the regulations of the bank providing the cash advance). If the cash advance exceeds this amount, please use online application for cash advance.
4. The cash advance handling fees is 3.5% of the amount of cash advance plus NT$100/US$3.5/¥350/€2.5 (depending on the designated currency in which cash advance is settled). When using cash advance services overseas, an additional 1.5% will be charged as the overseas settlement fees. Revolving credit may be used for cash advances (Cash advance interest depends on your applicable revolving interest rate, and the cash advance handling fees must be paid in full in the current statement). If the amount paid does not reach the minimum payment or late, revolving interest and default and late payment fees will be charged according to credit card regulations.
5. Overseas cash advance service may vary due to the situation of other countries and the regulations of different banks. The local bank will charge an additional cash advance handling fees. If the transaction is successful, the handling fees will be listed in your credit card statement.
6. You still need to enter your cash advance password when applying for cash advance or making an online transaction overseas (Apply password now)
Enter blank or any four digit number when using your credit card at brick-and-mortar stores overseas.
Note: Whether or not it corresponds an overseas online transaction depend on the actual acquisition.
7. In order to protect your rights, Please do not place your password and credit card in the same place, or let others know your password, or write your password on your credit card.
8. The Bank reserves the rights to modify, change or terminate the event.
