Japan Branch

Japan Branch

E.SUN Bank branches in Japan are located in Tokyo and Fukuoka. Japan is a key financial center in the Asia-Pacific region, known for its political and economic stability, economic freedom, thriving trade, and mature financial markets. It is Taiwan's third-largest trading partner. E.SUN Bank connects the Kanto and Kyushu regions, leveraging our presence in over 30 overseas locations across the Asia-Pacific to consistently provide customers with comprehensive international financial solutions on a unified financial service platform.

• Tokyo Branch

  The Tokyo branch, inaugurated in 2017, serves as the bank's first Northeast Asian banking position. Tokyo is Japan's most important political and financial center, with numerous corporate headquarters and a vibrant business scene. The branch is situated in the Marunouchi Building between Tokyo Station and the Imperial Palace Gardens in the Marunouchi district where many large corporations and banks are headquartered. The Tokyo branch leverages its position to offer customer deposit services, a financing services platform, and an integrated services network with E.SUN's locations in Taiwan and across the Asia-Pacific to provide a comprehensive international financial services network.



• Fukuoka Branch

  The Fukuoka branch, established in 2023, is the second Japanese branch for E.SUN Bank. Fukuoka serves as the economic, trade, business, and cultural center of Kyushu. The branch is located in the Tenjin Business Center Building, adjacent to the Fukuoka Tenjin Station, an important business district with convenient transportation. E.SUN Bank's Fukuoka branch focuses on assisting Taiwanese businesses and local enterprises in Kyushu, connecting domestic and international platforms to provide customers a one-stop financial solutions.

Contact us

Tokyo Branch

• Address: 34F, 2-chōme-4-1 Marunouchi, Chiyoda-Ku, Tokyo, Japan 100-6334
• Tel: +81-3-6213-1301
• Fax: +81-3-3201-5755



The branch is located in the Marunouchi Building in the Tokyo financial district and may be reached by the following means:

JR Line: from Tokyo Station, approximately a 6-minute walk.

Subway Stations: Direct access from Tokyo Station, Otemachi Station, Nijubashimae Station, all approximately a 5-minute walk to the branch.

Fukuoka Branch

• Address: 16F, 1-chōme-10-20 Tenjin, Chuo-Ku, Fukuoka, Japan 810-0001
• Tel: +81-92-260-1913
• Fax: +81-92-401-1369



The branch is located in the Tenjin Business Center Building next to Tenjin Station and may be reached by the following means:

Subway Station: from Tenjin Station, approximately a 1-minute walk.

※SWIFT: ESUNJPJT

※The branch does not handle bank teller transactions and visitors are required to use a QR CODE for entry, please make a prior appointment with the relevant service window.

Deposit

I'm an account holder with E.SUN Bank in Taiwan, may I make withdrawals directly from E.SUN Bank Japan branches?



Due to variations in operating systems and the lack of ATM/cash/counter services at Japan branches, depositors with E. Sun Bank in Taiwan may not make withdrawal directly from E. Sun Bank Japan branches. To learn more about international withdrawals, please contact your account-opening bank in Taiwan.

I'm an account holder with E.SUN Bank in Taiwan, can services at E.SUN Bank Japan branches handle change requests in my account status? (e.g., ATM card replacement, PIN change, change of authorized seal)



Japan branches may only verify the customer signature in the required application documents for modification services at the request of your account-opening bank in Taiwan. Therefore, please directly contact your account-opening bank in Taiwan.

I do not live in Japan but have an account with E.SUN Bank Japan branches. Why am I required to use SWIFT payment as opposed to domestic remittance within Japan when I want to make remittance from E.SUN Bank Japan branch to other Japanese banks or vice versa?



To comply with Japan's Foreign Exchange and Foreign Trade Act which distinguishes between residents and non-residents, if you are not a resident of Japan (i.e., not a holder of Japan's medium- and long-term residence card) and wish to make a remittance (inward and outward alike) between local banks of Japan, you may do so only via the SWIFT system.

If I wish to open a deposit account with your Japan branches, do I have to be present at the Japan branch in person?



AML and CFT are significant issues that Japan and the international community need to address, banks are teaming up with government entities to create countermeasures that can effectively deter the more intricate money laundering patterns and terrorist financing.
According to the Guidelines for Anti-Money Laundering and Combating the Financing of Terrorism promulgated by the Financial Services Agency of Japan in 2018, E.SUN will take measures necessary for verifying customers' transaction details and actual situations.
Therefore, to open a new account with our Japan branch, you are required to complete the account-opening procedures in person at the Japan branch.

Can I remit funds back to Taiwan at your Japan branch?



Since our Japan branches do not provide bank counter services, you are required to open an account with E.SUN in advance. For account-opening requisites, please see the answer to question No.6 below.

What are the requirements if I wish to open an account with your Japan branch?



Please be informed in advance that Japan branches do not have ATM, internet banking services, or cash/passbook/counter services. You are required to have previous banking relations with E.SUN Bank in Taiwan and consulted your account-opening bank in Taiwan in order that the related Taiwan bank branch with which you have a banking relationship will then contact our Japan branch on your behalf to arrange customer services here in Japan.

May I open multiple accounts in the same name at Japan branch?



In principle, you may open only one account in the same name for each currency type.

I have an account with E.SUN Bank Japan branch. How can I inquire about my account balance?



Month-end account balance statements are provided to customers via customer email accounts registered with E.SUN when opening an account. If you haven't received any e-mail statements, please contact our Japan branch.

I have an account with E.SUN Bank Japan branch, can I have my water/electricity/gas bills automatically deducted from my bank account?



Since E.SUN Bank Japan branch is not a member of Japan's Zengin System, the payment clearing system used among Japanese banks, utility bills etc. may not be automatically deducted from your bank account with E.SUN Bank Japan branch.

Can I directly go to Japan branch to conduct transactions?



Prior appointment is required with E.SUN in advance in order that we may send you a QR code to access our building entry.

Loan

I want to purchase real estate in Japan. How do I apply for a loan?



Loan terms & conditions vary depending on the intended property (e.g., location, building age) and each customer's financial status, please directly contact the loan department of our Japan branch.