產品與服務
亮點服務
- 私人銀行業務
存匯業務
- 美元、澳幣、人民幣等外幣活期存款、定期存款匯款轉帳交易
- 全球智匯網
- 行動CEO+
國際貿易業務
- 信用狀通知
- 信用狀開發
- 信用狀押匯、託收服務
- 付款交單(D/P)
- 承兌交單(D/A)
授信業務
- 進出口貿易融資
- 外幣保證
- 商業貸款
- 國際聯貸
財務金融
- 外幣換匯
- 外幣避險
- 雙元貨幣組合式產品(DCI)
私人銀行
- 公司戶及個人戶投資理財商品銷售及全方位理財諮詢服務
- 國外債券
- ETFs
- 股票
- 結構型產品
- 保險
- Lombard Loan
分行簡介
新加坡分行
新加坡分行是註冊於新加坡當地(UEN: T12FC0063J)並於2012年開業，位於新加坡重要金融商圈。新加坡身為東協成員國，不僅與其他成員國貿易往來密切，政局穩定、加上經濟政策靈活變通，使新加坡成為東協的金融中心。新加坡分行發揮東協樞紐角色，整合區域內的貿易融資及金流服務，成為顧客資金調度、融資中心，致力協助顧客拓展事業版圖並提供專業的私人銀行服務。
聯繫我們
-
地址:
新加坡濱海林蔭道8號濱海灣金融中心1座9樓之1，郵政編碼018981
您即將離開玉山銀行官方網頁，請問您是否確認離開?
確認 - 服務專線：+65-6533-1313
- 傳真專線：+65-6636-3113
- 代碼：ESUNSGSG
分行前往方式：
-
搭乘MRT：
- 藍線DT17 Downtown下車，從出口C右轉直行往Marina Link Mall方向約2鐘，於坡道處右轉可達前往濱海灣金融中心1座的手扶梯。
- 棕線TE19 Shenton Way下車，從出口1出站，沿Straits View步行約 6 分鐘即可到達濱海灣金融中心1座。
- 紅線NS27|CE2|TE20 Marina Bay下車，從B出口出站，沿Straits View步行約 6 分鐘即可到達濱海灣金融中心1座。
- 搭乘計程車：至濱海灣金融中心1座。
- 搭乘公車：70, 97, 97E, 100, 106, 130, 131, 196, 400, 502, 502A, 513, 651, 653, 654, 655, 657, 661, 666, 667, 668, 670, 671, 672 至Straits View – Opp Downtown Station (03579)、Central Blvd – Downtown Station (03529) 或Marina Blvd – The Sail (03381) 站下車，步行4分鐘即可到達濱海灣金融中心1座。
公告與聲明
共通事項
新加坡分行全球智匯網申請表單改版通知
公告日期：2025/09/22
親愛的顧客您好，玉山新加坡分行全球智匯網申請表單已更新(202510版)，舊版申請書(202403版)受理至31/10/2025，以本行收件日為準。如有需要，請至本行官網>新加坡分行>表單下載>全球智匯網，或全球智匯網(新加坡)>『下載專區』下載使用。
如有任何問題，可洽詢您於本行業務往來專屬服務人員，或於營業時間電洽服務專線 +65-6533-1313(按9轉1)，我們將竭誠為您解說與服務。
造成您的不便，敬請見諒。
玉山銀行新加坡分行 敬啟
開戶總約(存款戶) 服務約定與條款變更公告
公告日期：2025/08/06
親愛的顧客您好，本行修訂「開戶總約(存款戶) 」, 並自2025 年9 月8 日起生效，變更內容(節本)如下所示：
| 修訂後 | 修訂前 |
|---|---|
| 2.1 (c)The Accountholder must provide contact information that is personal to the Accountholder and shall not provide the Bank with contact information that may be the same as that of another customer. Should the Accountholder and other customer(s), despite the foregoing, share the same contact information, the Bank is entitled to accept the contact information as provided by the Accountholder as true and accurate. Where required, the Accountholder and said customer(s) should immediately cooperate with the Bank to sign the relevant confirmation documents or change the contact information, and the Bank may also restrict the transactions of the relevant accounts at its sole discretion. The Accountholder agrees to indemnify and hold harmless the Bank against all actions, proceedings, demands, claims, liabilities, damages, losses, reasonable costs and expenses howsoever arising, directly or indirectly, out of any actions or omissions as a result of any duplicate or erroneous provision of contact information referred to in this paragraph. | 無 |
| 2.2 (a)The Accountholder should notify the Bank promptly in writing of any change or variation in his signature or those of any of the Authorised Signatories or the authorised manner of signing. Except in respect of Authorised Signatories who have joint signing authority, each Authorised Signatory shall be regarded as having the right of single signature, unless the Bank receives written instructions to the contrary. The scope of authority of the Authorised Signatories (where applicable) and any subsequent changes thereof shall be as provided for in the board resolution or any other authorisation documents accompanying the account opening documents. The Bank shall be entitled to a reasonable period of time (of not less than seven (7) Business Days from receipt of such notification) to process such notification of change. | 無 |
| 2.2 (c)The Bank shall be indemnified and held harmless against all losses and claims incurred or sustained by the Bank or Accountholder of whatever nature arising out of or in connection with the above. | 無 |
| 2.3 (a)The Bank is entitled to accept and execute instructions of any nature believed by the Bank to be genuine and purporting to be signed, given or issued by the Accountholder, Authorised Signatories or by Authorised Persons in accordance with the authorisations by the Accountholder. However, the Bank may at any time and without assigning any reason refuse to accept or act on any instruction given or issued by the Accountholder, Authorised Signatories or by the Authorised Persons. If, in the opinion of the Bank, there is any ambiguity or conflict in any instructions given by the Accountholder, Authorised Signatories or Authorised Persons, the Bank may (but is not obliged to) choose not to act on such instructions until the ambiguity or conflict has been resolved to the Bank’s satisfaction. | 2.3 (a)The Bank is entitled to accept and execute instructions of any nature believed by the Bank to be genuine and purporting to be signed, given or issued by the Accountholder or by Authorised Persons in accordance with the authorisations by the Accountholder. However, the Bank may at any time and without assigning any reason refuse to accept any instruction given or issued by the Accountholder or by the Authorised Persons. If, in the opinion of the Bank, there is any ambiguity or conflict in any instructions given by the Accountholder or Authorised Persons, the Bank may (but is not obliged to) choose not to act on such instructions until the ambiguity or conflict has been resolved to the Bank’s satisfaction. |
| 2.3 (b)Any standing instruction, power of attorney or limited power of attorney given by the Accountholder(s) in respect of the Account shall cease to have effect upon the Bank receiving actual notice of the death, mental incapacity, other incapacity to act, bankruptcy, or liquidation of the Accountholder or (in respect of joint Accounts), any joint Accountholder. The Bank may, in its sole discretion, suspend or decline the execution of any order or instruction received from the attorney, whose authority to act for me/us derives from the power of attorney, if the Bank has been notified or has become aware of any of the abovementioned occurrences. | 無 |
| 2.5 Joint Account …… |
無 |
| 2.7 (c)The Accountholder acknowledges that interest will not be paid on any savings or current Accounts denominated in Singapore Dollars where the Accountholder(s) are natural person(s) resident in Singapore and not acting in the capacity of a sole proprietor or a partner of a partnership. | 無 |
| 2.9 (c)The Accountholder undertakes to verify the correctness of each Statement of Account, Electronic Statement and transaction advices, deposit advices and records (“Transaction Records”) received from the Bank within fourteen (14) days from the receipt thereof, and for any discrepancies, omissions or debits wrongly made to or inaccuracies or incorrect entries in the Statement of Account, Electronic Statement and Transaction Records as so stated. At the end of the fourteen (14) day period commencing from the date of the relevant Statement of Account, Electronic Statement and Transaction Records, the documents and the details set out therein shall be conclusive evidence without any further proof that they are correct except as to any alleged errors so notified. | 無 |
| 2.9 (e)The Accountholder acknowledges and agrees that he/she is responsible for providing the Bank with an updated and accurate mailing address or electronic mail address for the purposes of sending the Statement of Account, Electronic Statement or Transaction Records. Any changes to the addresses should be informed to the Bank as soon as practicable and shall not be effective until duly entered into the Bank’s records. The Bank shall not be responsible for any Statement of Account, Electronic Statement or Transaction Records that are not delivered due to the provision of erroneous mailing addresses by the Accountholder, and the Accountholder is deemed to have received it. | 無 |
| 2.9 (i)Except as provided above and notwithstanding anything to the contrary in these Standard Terms, the Bank shall not be liable for any, and shall be free from all, claims in respect of the details of the transactions as set out in the Statement of Account, Electronic Statement and Transaction Records notwithstanding any incorrectness of the details of the transactions as set out therein. | 無 |
| 2.11 (b)terminate all outstanding transactions (including any transaction which has yet to be settled on the day on which the Bank terminates such transaction); | 無 |
| 8.2 Records of the Accountholder’s dealings with the Bank kept by the Bank (including records contained in computer, microfilm, books and other records of the Bank) shall constitute conclusive evidence unless (a) the Bank has failed to exercise reasonable skill and care in respect of any such computer record, microfilm, books and records, (b) the contents of any such computer records, microfilms, books and records are the result of forgery or fraud of any employee, agent or servant of the Bank or (c) the contents of any such computer records, microfilms, books and records are the result of the wilful misconduct or gross negligence of the Bank or any of its employees, agents or servants. | 無 |
| 18 Third Party Agreement …… |
18 Outsourcing …… |
| 20.2 In the event of conflict between these Standard Terms and any other specific terms and conditions that the Bank may enter into with the Accountholder, the specific terms and conditions will prevail in respect of the applicable service(s). | 無 |
| 20.4 The Accountholder hereby agrees at any time and from time to time, at his/her expense, to promptly execute, seal or deliver all further instruments and documents, and take all further actions that may be necessary or that the Bank may request to accomplish the purposes of these Standard Terms. | 無 |
為保障您的權益，相關詳細內容請至新加坡分行網頁「公告與聲明>帳務指南>開戶總約(存款戶)」查閱。
若有任何問題，歡迎來電 +65 6533 1313 或電郵 SG_CM@esunbank.com查詢。
玉山銀行新加坡分行 敬啟
新委外合作夥伴
公告日期：2024/02/08
親愛的顧客您好，在此很高興通知您，我們選擇微軟作為我們新的雲端服務供應商，以提升我們的服務水準。
如有任何問題，您可以隨時使用 玉山銀行留言板 服務或是撥打電話+65-6533-1313，與本行聯繫，謝謝您。
玉山銀行新加坡分行 敬啟
CEO+ App上線通知公告和行動網銀安全措施
公告日期：2023/11/01
親愛的顧客您好，
為提供更優質的銀行服務，本行將在2023年11月6日(星期一)，推出行動銀行CEO+ APP服務，方便顧客在手機上進行帳戶操作與管理。為保護您帳戶的安全，以下是建議採取的行動網銀安全措施：
- 請留意可疑的連結
惡意軟體通常是透過不明的電話簡訊、電子郵件、或是網路連結來散播，請勿隨意點擊回覆來路不明或可疑的連結、電話簡訊與電子郵件。請只透過官方應用商店 (像是Google Play Store或是Apple App Store) 下載應用程式。本行不會提供APK程式檔案供您下載。也請確保您的手機設定功能，像是「安裝不明應用程式」或是「允許安裝未知的應用程式」是關閉的，也請確保下載程式時，所允許的功能是有必要的。並安裝最新版本的作業系統、防毒和防惡意程式軟體的安全修補程式，以確保您的設備不易受攻擊。 - 請對您的設備使用強式密碼
使用強大的密碼、PIN個人身分識別碼或相關的機制來避免未被授權的存取。 - 請勿對您的設備使用Android刷機或iOS越獄設定
此將導致您的設備面臨到更多的安全威脅。 - 避免使用公用網路以確保您的資料安全
請避免使用公用無線網路、公用設備、公用電腦(包含網路咖啡店以及公用圖書館的設備等)來進行線上銀行交易。請使用信任的私人網路和設備。 - 請留意詐騙或詐欺的可疑手法
- 請小心偽冒本行行員的郵件或語音詐騙、或是偽冒本行官網以誘使您轉帳給詐騙者的行為，本行不會主動要求您進行轉帳。
- 請勿分享您的電子認證工具，像是Digital Token、或是FXML、或是提供您的密碼、一次性密碼(OTP)、信用卡、轉帳卡、以及銀行帳號的資訊。
- 如果您遺失或是出售您的手機設備，建議執行資料清除的動作。
- 當點擊到嵌入在第三方應用程式中的廣告，並提示需下載檔案時，請謹慎行事。
- 請勿授予彈跳視窗或是允許遠端登入，所提出任何存取或下載的請求。
如有更多的問題，您可以撥打電話+65-6533-1313或是使用玉山銀行留言板服務，與本行聯繫。
防範詐騙
隨時保持警惕，並學習避免陷入在新加坡常見的詐騙手法：
- 設定您的唯一登錄憑證，不要向任何人揭露您的使用者名稱、密碼、一次性密碼 （OTP）、信用卡/轉帳卡和銀行帳戶。
- 設定您的數位token，限制一台行動裝置上僅能綁定一個數位Token並限定您(自己)是唯一的使用者。
- 請勿向任何人授予遠端登入許可權並不要按照電話指示下載任何遠端控制軟體。
- 請勿點擊簡訊中聲稱您的銀行帳戶有問題或提供免費禮物的任何連結，這些連結會導致您進入虛假的銀行網站。
- 交易前，請確認是在玉山銀行的官網或是透過銀行的APP來進行交易。
- 隨時留意交易通知或訊息，若有發現未經授權的交易請立即通知銀行，協助處理。
帳務指南
相關法規與規範
公平待客原則
根據臺灣金管會之「金融機構公平待客原則」及新加坡金融管理局的「公平對待指引」，玉山銀行新加坡分行視公平待客原則為本行公司文化中重要的一環。
我們將致力達成以下的幾個重要的目標:
- 基於公平待客原則，建立公平待客的企業文化
- 基於適合度原則，提供顧客合適的產品與服務
- 基於業務人員原則，確保銀行服務人員的適合度並提供高品質的服務與諮詢
- 基於告知與揭露原則，提供顧客即時與清晰的財務資訊以利作成財務決策
- 基於申訴保障原則，於公開資訊中揭露顧客申訴電話及傳真專線，提供獨立與有效的客訴處理
個人資料保護法
根據臺灣「個人資料保護法」及新加坡「個資保護法令2012」，玉山銀行新加坡分行將以負責任的方式保護和使用我們顧客的個人資料，以維護您對我們的信任。
有關玉山使用您個人資料的目的與範圍的更多詳細資訊，請參閱玉山銀行官方網站上的玉山銀行蒐集、處理及利用個人資料法定告知事項。
我們可能會不時修改我們的政策和揭露事項，以確保與玉山逐步開展使用您數據的方式保持一致，並在我們的網站上提供更新的政策和揭露事項。
美國「海外帳戶稅收合規法案 」(FATCA)
由美國國稅局（IRS）推出的FATCA是防止在非美國金融機構和離岸帳戶中持有金融資產的美國納稅人對其收入和資產避稅。
根據FATCA，在新加坡的金融機構應執行審查程序，並向新加坡稅務局（IRAS）披露美國帳戶持有人的財務帳戶資訊。
客戶可參閱新加坡銀行公會（ABS）發出的FATCA說明書，以了解有關FATCA的更多資訊。
您即將離開玉山銀行官方網頁，請問您是否確認離開?
確認共同申報準則(CRS)
共同申報準則（CRS）是一套關於資訊收集和報告的規則。CRS的目的是促進新加坡與其他國家之間關於金融帳戶持有人的資訊自動交換（AEOI），以識別和打擊全球逃稅行為。
在共同申報準則的規範下，玉山銀行須確認您為「稅務居民」之地點(通常代表您須繳納所得稅之地點)。倘您為您的帳戶所在國以外的稅務居民，玉山銀行需要向新加坡稅務局（IRAS）提供此資訊以及與您的帳戶相關的資訊，這些資訊並可與其他國家的稅務機關共享。
有關CRS和AEOI的更多資訊，請參閱IRAS網站上的 CRS頁面.
您即將離開玉山銀行官方網頁，請問您是否確認離開?
確認更多連結
客訴處理
做為玉山提供高水準服務的承諾，我們歡迎任何讓玉山持續精進的意見與建議。
- 客訴專線：
- 如您對於本行提供之商品/服務等，有任何疑問或建議，歡迎洽詢：(65) 6533-1313。
- 如對帳單所載餘額，有與您認知不符的可疑情事，請致電本行專線：(65) 6604-7313。
- 客訴傳真：+65 6636 3113
私人銀行
各項服務收費調整公告 (2025/10/31)
公告日期：2025/10/31
親愛的顧客您好，本行將於2025年12月1日起調整服務費用，其中「財富管理費用與收費」項目已重新分類，並併入玉山新加坡私人銀行費用表。
為保障您的權益，請參閱下表之修訂後玉山新加坡私人銀行費用表。您亦可至本分行官網「最新公告 > 私人銀行 > 帳務指南（私人銀行） > 玉山新加坡私人銀行費用表」查閱修訂內容。
玉山新加坡私人銀行費用表（原稱財富管理費用與收費）修訂重點如下：
| Item | Revised Charge |
|---|---|
| OTHER FEES | The custody fee is charged semi-annually- in June and in December, and is calculated by multiplying the market values of the securities of Fixed Income and Exchange Traded Products by annual rate announced herein. The fee shall be calculated using the market values of the securities at the end day, accrued daily and shall be payable on a semi-annual basis, in accordance with the Bank’s prevailing Schedule of Fees as may be amended from time to time. For accounts with a reference currency other than USD, currency conversions will be applied to the semi-annual charges based on rates determined by the Bank. Any applicable custody fees will be calculated and charged prior to account closure. 保管費每年於六月及十二月收取，計算方式為固定收益及交易所交易產品之證券市值乘以本項公告之年利率。該費用以每日日終市值為基礎計算，按日累計且每半年收取，並依本行最新公告之費用表收取(該費用表可能不時修訂)。若帳戶參考幣別非美元，半年度費用將依本行公告的匯率進行幣別換算。銷戶前，所有應付的保管費將會先行計算收取。 |
| IMPORTANT NOTICE AND GENERAL NOTICE |
Our capacity in various transactions E.SUN Commercial Bank, Ltd., Singapore branch (the “Bank”) will act as your agent in contracts or transactions relating to securities which are traded on an exchange, units in unit trusts and interests in mutual funds, private equity funds or hedge funds. For these contracts or transactions, the Bank may charge a transaction fee, a commission, or a charge for executing the contracts or transactions on your behalf. For all other contracts or transactions which you have instructed the Bank to effect, the Bank will assume the position of counterparty to you, and deal with you as principal, unless otherwise notified to you. For these contracts or transactions, the Bank may earn a mark-up (also referred to as “spread”) over the price at which we execute with our counterparties. In transactions where the Bank deals with you as principal, the Bank may provide an all-in price which includes the spread. For foreign exchange transactions, derivatives, structured notes, dual currency investments, in instances where the Bank has executed the transaction at a better price with our counterparties, the Bank will retain the benefit of any price improvement provided that the spread does not exceed the maximum amount or percentage range of fees or charges as detailed in this schedule. For transactions related to non-exchange traded bonds and other fixed income instruments (excluding structured notes), the Bank may retain the benefit from any price improvement. Our affiliation with product issuers and fund houses E.SUN Commercial Bank, Ltd., Singapore branch is an overseas branch of E.SUN Commercial Bank, Ltd. (“E.SUN”). The Bank’s Private Banking Division engages third party product issuers and fund houses and other product providers which may be members of the E.SUN group and/or other divisions of the Bank. Any of these providers may, from time to time, engage in various financial deals, or assume advisory roles or act as an issuer or arranger of a product that it sells, recommends, offers or refers to clients, and thereby derive remuneration. Disclosure of monetary and non-monetary benefits in relation to product distribution The Bank may receive commissions, fees, rebates or non-monetary benefits such as free security price quotation, research publications, training sessions and invitations to seminars from another company within the E.SUN group, any counterparty, broker, agent or in respect of any trades, transactions or services effected for you. You agree that the Bank is entitled to retain such commissions, fees, rebates and non-monetary benefits. Our role during the sale of investment products The Bank is not an independent intermediary because:
GENERAL NOTICE In the absence of any express agreement between the Bank and you, the fees and charges specified in this Schedule shall apply to the services provided by the Bank to you. This Schedule has been provided for general information purposes only and is for your exclusive use only. It does not constitute and shall not be construed as an offer or recommendation to buy or sell securities or financial instruments, or an offer of any financial services. Please note that not all of the products and services listed above are available or suitable for all customers, as your investment needs, objectives, and risk tolerance should be taken into consideration. This Schedule may not be reproduced (whether in whole or in part) without the written consent of the Bank. 重要聲明 我們在各類交易中的身份 玉山商業銀行股份有限公司新加坡分行（以下簡稱「本行」）將於您涉及交易所交易之證券、投信基金單位及共同基金、私募股權基金或避險基金之合約或交易中，擔任您的代理人。對於此類合約或交易，本行可能會向您收取交易手續費、佣金或執行合約或交易的相關費用。 對於您指示本行執行的其他合約或交易，除非另行通知，本行將作為您的交易對手，並以自營商身份與您交易。在此類合約或交易，本行可能會因與交易對手執行交易價格之差額而獲利（亦稱「價差」）。在本行以自營商身份與您交易時，可能會提供包含價差之全包價。 在外匯交易、衍生性金融商品、結構性票據及雙元貨幣投資等交易，若本行能以較佳價格與交易對手成交，本行將得保留該價差收益，惟該價差不得超出本費用表所列之最大費用比例或金額範圍。對於非交易所買賣的債券及其他固定收益工具（結構性票據除外）相關交易，本行亦可能保留任何價差收益。 本行與產品發行人及基金管理公司的關係 玉山商業銀行股份有限公司新加坡分行是玉山商業銀行股份有限公司（以下簡稱「玉山」）的海外分行。本行私銀部門會與第三方產品發行人、基金管理公司及其他產品提供者合作，該等機構可能為玉山集團成員及/或本行其他部門。這些提供者可能不時與顧客交易、擔任顧問、發行產品或作為產品的安排人，並因此獲得報酬。 產品銷售相關之金錢及非金錢利益揭露 本行可能會從玉山集團其他公司、任何交易對手、經紀人、代理商或就為您辦理之交易、交易或服務中，收取佣金、費用、分潤，或非金錢利益（如免費報價服務、研究報告、培訓課程及研討會邀請等）。您同意本行得保留該等佣金、費用、分潤及非金錢利益。 投資產品銷售時本行之角色 本行並非獨立中介機構，原因包括：
一般聲明 除非本行與您另有明確協議，本費用表所列之費用及收費標準，適用於本行提供給您的服務。本費用表僅供一般資訊用途，僅限您專屬使用，不構成亦不得解釋為任何證券或金融工具之買賣要約或建議，亦非任何金融服務之要約。請注意，並非上述所有產品及服務均適合所有顧客，需考量您的投資需求、目標以及風險承擔能力等。本費用表未經本行書面同意，不得全部或部分複製。 |
其他所有服務費用， 請參考本分行官網「最新公告 > 一般事項 > 帳務指南 > 服務收費」相關內容。
若有任何問題，歡迎來電 +65 6533 1313 查詢。
玉山銀行新加坡分行 敬啟
開戶總約(投資帳戶) 服務約定與條款變更公告
公告日期：2025/10/30
親愛的顧客您好，本行修訂「開戶總約(投資帳戶) 服務約定與條款」, 並自2025年12月1日起生效，變更内容簡要說明如下。
- 整合一般帳戶條款(包括一般帳戶服務、存款、匯款等)並增加聯名戶、信託帳戶、POA、LPOA、POI等相關約定，依照私人銀行帳戶服務模式納入投資帳戶服務。
- 為強化風險揭露的完整性，新增風險揭露聲明文件。
- 修訂衍生性金融商品協議並且新增衍生性金融商品主協議，以提供更豐富衍生性產品及相關服交易與服務
為保障您的權益，相關詳細內容請至新加坡分行網頁「公告與聲明(私人銀行)> 帳務指南（私人銀行）>開戶總約(投資帳戶)」查閱。
若有任何問題，歡迎來電 +65 6533 1313或洽詢您的客戶經理。
玉山銀行 新加坡私人銀行 敬啟
防範他人假藉MAS員工及官網登記冊詐騙事宜
公告日期：2025/06/17
親愛的顧客您好，新加坡金融管理局(下稱MAS)為防杜詐騙已將其官網「代表登記冊Register of Representatives (下稱“RoR”) 」更名為「金融機構代表登記冊Financial Institution Representatives Register (下稱“FIRR”) 」並且在查詢FIRR代表時，提醒登記冊所列的代表並非MAS的員工也不代表MAS。
如果查詢者正與自稱是FIRR代表通話，請查詢者驗證來電者是否為登記冊上登記的人員。如：要求與來電者在金融機構的辦公室會面並且核對其官方身分證明文件，確保官方身分證明文件上的姓名與登記冊上的姓名相符、照片與查詢者會面的人相符。
如有任何相關問題，請洽詢您的客戶經理，謝謝。
玉山銀行 新加坡私人銀行 敬啟
自 2025/06/06 起，調整本行部分投資產品（包括股票、ETFs、債券、結構型商品）風險報酬等級
公告日期：2025/06/06
親愛的顧客您好，自 2025/06/06 起，調整本行部分投資產品（包括股票、ETFs、債券、結構型商品）風險報酬等級異動投資產品如附件。 提醒您投資產品風險報酬等級僅為產品風險衡量指標之一，建議您不宜作為投資唯一之依據，仍應注意所投資之產品（如：信用風險、流動性風險、匯率風險、國家風險等）， 並斟酌個人風險承擔能力及資金可運用期間。
如有任何相關問題，請洽詢您的客戶經理。
感謝您對本行的支持，並祝福您及您的家人 身體健康 萬事如意
附件：投資產品風險報酬等級調整
玉山銀行 新加坡私人銀行 敬啟
開戶總約(投資帳戶) 服務約定與條款變更公告
公告日期：2025/02/27
親愛的顧客您好，本行修訂「開戶總約(投資帳戶) 服務約定與條款」, 並自2025年4月1日起生效，變更内容簡要說明如下，詳細內容可以參照附件修訂對照表：
- 生效日後，您的交易指示不再需要簽署交易申請書，可以透過電話、電郵、傳真等方式對我們發出指示。
- 若您使用電郵、傳真方式對我們發出交易指示，需要經過我們確認交易是由您發出的程序，以保障您的權益。
為保障您的權益，相關詳細內容請至新加坡分行網頁「公告與聲明(私人銀行)> 帳務指南（私人銀行）>開戶總約(投資帳戶)」查閱。
若有任何問題，歡迎來電 +65 6533 1313洽詢。
玉山銀行 新加坡私人銀行 敬啟
各項服務收費調整公告 (2024/10/30)
公告日期：2024/10/30
親愛的顧客您好，
新加坡分行與新加坡私銀中心將調整各項服務收費，並自2024/12/01起生效。為保障您的權益，請您撥冗參閱下表相關主要修訂項目，相關詳細內容請至新加坡分行網頁「公告與聲明>帳務指南>各項服務收費」查閱。
| Item | Revised Charge |
|---|---|
| WEALTH MANAGEMENT FEES & CHARGES | GST applies to all charges. All fees, charges and spreads listed below do not include additionaltrade-related fees and charges, such as stamp duty, market charges, or out-of-pocket expenses. |
| FIXED INCOME PRODUCTS | |
| FIXED INCOME PRODUCTS | SPREAD (up to) |
| Bonds 債券 | 3% of Notional amount (minimum charge per transaction US$120 or its equivalent currency of the market) |
| The Bank operates in a principal trading capacity. The bonds traded include exchange-traded domestic and foreign currency bonds, notes, and exchange-traded structured products with bonds as the underlying assets. The Bank may receive monetary benefits in the form of a spread on the transaction. Unless otherwise stated, the spread is calculated as a percentage of the denomination, subscription amount, or notional amount of the trade. | |
| EXCHANGE TRADED PRODUCTS | |
| EXCHANGE TRADED PRODUCTS | BROKERAGE/ COMMISSION (up to) |
| Equity Markets (Secondary) 股票次級市場 - Hong Kong 香港 - Singapore 新加坡 - USA 美國 |
1% of transaction amount (minimum charge per transaction US$120 or its equivalent currency of the market) |
| The exchange-traded products include various types of equities, exchange-traded funds (ETFs), and exchange-traded structured products with equities as the underlying assets. The Bank operates in an agency capacity | |
| FUNDS | |
| FUNDS | SUBSCRIPTION FEES (up to) |
| Mutual funds 共同基金 Hedge funds 避險基金 Other funds 其他基金 |
3% of investment amount (minimum charge per transaction US$120 or its equivalent currency of the market) |
| The Bank operates in an agency capacity. Redemption fees, Contingent Deferred Sales Charge (CDSC) and other additional charges may be imposed by fund issuers or providers, as specified in their offering documents. These fees and charges are billed separately. The Bank may receive a trailer fee of up to 3% per annum on the invested assets in the fund. | |
| STRUCTURED PRODUCTS | |
| STRUCTURED PRODUCTS | SPREAD (up to) |
| Structured Notes 結構型票據 | 5% of Notional amount (minimum charge per transaction US$120 or its equivalent currency of the market) |
| The Bank operates in a principal trading capacity. The Bank may receive certain monetary benefits from the product issuer, either directly or indirectly, where the exact amount cannot be determined at the point of sale. Please refer to the product documentation for detailed information on fees before proceeding with the transaction. | |
| OTHER FEES | |
| OTHER FEES | |
| Custody Fee 託管費1 | 0.3% p.a. (minimum US$600 charged semi-annually) |
| Account Maintenance Fee 帳戶維護費2 | US$3,000 p.a. (charged semi-annually) |
| Delivery fees- transfer in of securities證券移入 Delivery fees- transfer out of securities證券移出 |
Free of charge US$200 per position |
| 1 The custody fee is charged semi-annually- in June (for the period from November to the following April) and in December (for the period from May to October)- and is calculated based on the market values of the securities held specifically referring to Fixed Income and Exchange Traded Products as described in the table above. The fee is determined by aggregating the market values of the securities at the end of each month over the six-month period. For accounts with a reference currency other than USD, currency conversions will be applied to the semi-annual charges based on rates determined by the Bank from time to time. Any applicable custody fees will be calculated and charged prior to account closure. 2 Account Maintenance Fee is an account fee to cover the cost of administering your account. The fee is charged in June and December each year. |
|
若有任何問題，歡迎來電 +65 6533 1313 查詢。
玉山銀行新加坡分行 敬啟
